• Samyang Lenses - Download Service Form here


• XEEN Lenses - Download Service Form here


• Metz Flashguns - Download Service Form here


• Steiner Binoculars - Download Service Form here


• Slik Tripods - Download Service Form here


• Velbon Tripods - Download Service Form here


Velbon Users - Please Note: We receive a large number of enquiries for spare Velbon Quick-Release platforms
(some of which fit UK-exclusive models).

You can view the full Velbon Quick-Release Platform Guide HERE

For further information, please contact us:

Service Tel: 01628 799902

email: service@intro2020.co.uk

Opening hours: Monday to Thursday 09:00 - 17:00, Friday 09:00 - 14:00

Service Fax: 01628 674955

Please send any items which require servicing to 'Returns Department' at the following address:

Intro 2020 Ltd., Units 1&2 Priors Way, Maidenhead, Berkshire, SL6 2HP

Alternatively you may arrange an appointment to drop off your equipment at Unit 1 Priors Way, by calling: 01628 594161

For Spare Parts please contact us by e-mail or letter only and we will get back to you with prices and availability.

For BRONICA servicing and repairs, please contact:
GRES Enterprise Services, 8 Elm Gardens, Epsom Downs, Surrey, KT18 5RQ
Email: admin@gres.co.uk
Telephone / Fax: 01737 350698
Mobile: 07773 251 866

For TAMRON servicing and repairs, please contact:
FIXATION, Unit C, 250 Kennington Lane, London, SE11 5RD
Email: admin@fixationuk.com
Telephone: 020 7582 3294