- Samyang Lenses - Download Service Form here
- XEEN Lenses - Download Service Form here
- Metz Flashguns - Download Service Form here
- Steiner Binoculars - Download Service Form here
- Slik Tripods - Download Service Form here
- Velbon Tripods - Download Service Form here
Velbon Users - Please Note: We receive a large number of enquiries for spare Velbon Quick-Release platforms
(some of which fit UK-exclusive models).
You can view the full Velbon Quick-Release Platform Guide HERE

For further information, please contact us:
Service Tel: 01628 799902
email: service@intro2020.co.uk
Opening hours: Monday to Thursday 09:00 - 17:00, Friday 09:00 - 14:00
Service Fax: 01628 674955
Please send any items which require servicing to 'Returns Department' at the following address:
Intro 2020 Ltd., Units 1&2 Priors Way, Maidenhead, Berkshire, SL6 2HP
Alternatively you may arrange an appointment to drop off your equipment at Unit 1 Priors Way, by calling: 01628 594161
For Spare Parts please contact us by e-mail or letter only and we will get back to you with prices and availability.
For BRONICA servicing and repairs, please contact:
GRES Enterprise Services, 8 Elm Gardens, Epsom Downs, Surrey, KT18 5RQ
Email: admin@gres.co.uk
Telephone / Fax: 01737 350698
Mobile: 07773 251 866
For TAMRON servicing and repairs, please contact:
FIXATION, Unit C, 250 Kennington Lane, London, SE11 5RD
Email: admin@fixationuk.com
Telephone: 020 7582 3294
We reserve the right to record and monitor telephone calls for quality and training purposes.